Privacy Policy

1. Who We Are

SmartConvertor ("we", "us") operates the file conversion service at smartconvertor.site. This Privacy Policy explains what personal data we collect, why we collect it, and your rights regarding that data.

2. Data We Collect

Files you upload: We temporarily process the files you submit for conversion. They are deleted after processing or within our retention window.
Account data: If you register, we store your name, email address, and hashed password.
Technical data: We may log IP address, browser type, request timestamps, and conversion metadata (formats, job status) for security, abuse prevention, and service improvement.
Cookies: See our Cookie Policy for details on cookies and similar technologies.

3. How We Use Data

We use collected data to provide and secure the Service, process conversions, authenticate users, respond to support requests, prevent fraud and abuse, and comply with legal obligations. We do not sell your personal data.

4. Third Parties

We may use infrastructure providers (hosting, CDN) who process data on our behalf under contractual safeguards. We do not share uploaded file contents with third parties for marketing. If we integrate external exchange-rate or analytics providers in the future, we will update this policy accordingly.

5. Retention

Uploaded and converted files are retained only as long as necessary to complete the conversion and allow download, then deleted automatically. Account data is kept while your account is active and for a reasonable period thereafter if required by law or legitimate business needs. Server logs are rotated on a regular schedule.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability. To exercise these rights, contact us using the details on this site. EU/EEA users may also lodge a complaint with their local supervisory authority.

7. Security

We implement technical and organizational measures to protect data, including HTTPS encryption in transit and access controls on servers. No method of transmission over the internet is completely secure; use the Service at your own discretion for highly sensitive files.

8. Contact

For privacy-related inquiries, please contact the operator of smartconvertor.site through the contact channels provided on the website.